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2019 Season Pass

Instructions/FAQ

Have a question? Take a look at our frequently asked questions below. If you have any additional questions, please call us at: 651-227-1100 or toll free 800-543-3908, or email info@riverrides.com

Q: Where do I purchase my Season Pass?

A: Season Passes are available Here on our website.

Q: How do I redeem my Season Pass?

We are switching to a brand new system for our 2019 Season Passes. This system is still being developed at this time. When the system is online and functioning we will send an email with the redemption information to everyone who has purchased a 2019 Season Pass. We will also update this space at that time.

Q: Will I be able to make a reservation online with my season pass?

One of our primary goals with our new Season Pass system is to be able to once again allow Season Pass holders to make reservations online. So YES (but not yet).

Q: Do you have to make a reservation to use the season pass?

A: No. You can present your season pass at our ticket window to get tickets as long as we have availability. However we cannot guarantee availability without a reservation.

Q: How many times can we use this pass?

A: As many as you’d like! If you want to see us everyday during our season, we would love to have you!

Q: Is this too good to be true?

A: It’s not, we promise, it’s true!

Q: Who can I bring onboard with my pass?

A: The purchaser and one additional immediate family member may be associated with a Season Pass. One of these two people must be present (with ID) each time the pass is redeemed, beyond that, you can bring any combination of four people. The other three people do not have to be the same each time and they do not have to be relatives – and you do not need to have four people each time.

Q: What if I purchase the pass as a gift?

A: If you purchase a Season Pass as a gift (You're so thoughtful!), you'll provide the recipient's name when prompted while you're making your purchase. The Season Pass will then be linked to their name when they're reserving and picking up their boarding passes.

Q: For what cruises can we use this pass?

A: Our season pass is good for any of our Sightseeing Cruises. We begin running them Saturdays and Sundays in May at 2:30pm. Beginning Memorial Day we offer the sightseeing cruises everyday at 12pm and 2:30pm through Labor Day. Beginning the first Monday in June through the end of August we also offer a 6pm sightseeing cruise on Mondays. The pass is also valid on our Fall Sightseeing Cruises in September & October. It is not good toward any of our dinner, lunch, brunch, happy hour or specialty cruises including theme cruises or private charters.

Q: Does the Season Pass get me a discount on other cruises?

A: NEW THIS YEAR, 2019 Season Pass holders will receive, in addition to their Season Pass, a Gift Certificate good for 2-tickets aboard a Sunset Dinner Cruise in the 2019 Season.

Additionally, Padelford Riverboats Season Pass holders also still receive a 10% discount on up to 4 tickets for select non-sightseeing cruises.

The discount is valid for the following cruises: Sunset Dinner, Margaritas on the Mississippi, Lunch and Lock, Rib Dinner Cruises, and Brunch Cruises.

Meal cruises require advance pre-paid reservations. Reservations based on availability. When using the season pass holder discount, pass holder must present valid picture ID upon checking in for a cruise. **ONLY VALID FOR CURRENT SEASON PASS HOLDERS.**

Not valid with any other offer or discount. Offer subject to change without notice.

Q: Can I just get this pass through your office?

A: At this time, Season Passes are available online here. If you're having trouble ordering online or have any additional questions, you may call us at (651) 227-1100 during business hours Monday through Friday.

 

Additional Frequently Asked Questions

     
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